Privacy and Confidentiality Policy

Last Updated: October 2024

At Neuro Compass Coaching, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy and Confidentiality Policy outlines how we collect, use, and safeguard your information when you interact with our services, including our website and coaching programs.

1. Information We Collect

We may collect personal information from you in various ways, including when you:

Visit our website
Fill out forms or questionnaires
Schedule a session or inquiry
Subscribe to our newsletter
Interact with us via email or social media

The types of personal information we may collect include:

Name
Email address
Phone number
Address
Payment information (processed securely through third-party services)
Any other information you choose to provide

2. How We Use Your Information

We use your information for the following purposes:

To provide and manage our coaching services
To communicate with you regarding your inquiries, appointments, and coaching sessions
To send periodic emails and newsletters about our services, promotions, and updates
To improve our website and services based on user feedback
To comply with legal obligations and protect our rights

3. Confidentiality of Coaching Sessions

At Neuro Compass Coaching, we prioritize the confidentiality of all coaching sessions. The following measures ensure your privacy:

All information shared during coaching sessions is confidential and will not be disclosed to third parties without your written consent, except where required by law (such as in cases of imminent harm to yourself or others).
Records of coaching sessions, notes, and assessments will be securely stored and accessible only to authorized personnel.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, destruction, or alteration. These measures include:

Secure storage of personal information
Regular security assessments and updates
Limiting access to your information to authorized personnel only

5. Third-Party Services

We may engage third-party service providers to assist with our operations, such as payment processors, email service providers, and analytics tools. These third parties may have access to your personal information only to perform their functions and are required to protect your information in accordance with applicable laws.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us understand how you use our website and improve its functionality. You can manage your cookie preferences through your browser settings.

7. Your Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to any inaccuracies in your personal information.
Deletion: You can request the deletion of your personal information, subject to legal obligations.
Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

8. Changes to This Policy

We reserve the right to update or modify this Privacy and Confidentiality Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy and Confidentiality Policy or our practices regarding your personal information, please contact us at:

Neuro Compass Coaching
neurocompasscoaching@gmail.coom

By using our services, you acknowledge that you have read and understood this Privacy and Confidentiality Policy.

Thank you for trusting Neuro Compass Coaching with your personal information.